Privacy Policy

• Contact details — your name, email address, mobile number, business name, time zone and country.
• Account information — sign-in credentials, role, membership plan and notification preferences.
• Work content — requests, briefs, notes, comments, files and deliverables you or your team upload to the workspace.
• Service data — records of activity in the workspace such as task status changes, sign-ins and message delivery logs, used to operate and secure the service.

• To deliver the support services you have requested.
• To create and maintain your workspace account and permissions.
• To send you service communications by email, SMS text message and, where enabled, WhatsApp — for example when a request is submitted, work is assigned, a deliverable is ready for your review, or someone mentions you.
• To handle billing, credits and membership administration.
• To protect the service against fraud, abuse and unauthorised access.
• To meet legal, tax and accounting obligations.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service or messaging delivery providers, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Your mobile number is collected only when you choose to receive text or WhatsApp alerts, and it is used solely to send you notifications about your own account and work. Message frequency varies. Message and data rates may apply. You can stop messages at any time by replying STOP, or by turning alerts off in your account settings. Reply HELP for assistance, or email us at info@hblaselva.com.

We do not sell your personal information. We share it only with service providers who support the platform — hosting and database infrastructure, email delivery, SMS and WhatsApp delivery, payment processing and error monitoring — and only to the extent needed to perform those functions on our behalf. We may also disclose information where required by law or to protect our rights and the safety of others.

Team members working on your account may see the requests, files and notes needed to do that work. Access is controlled by role, and financial information is restricted to administrators.

We keep your account information and work content for as long as your account is active, and afterwards only as long as needed for legitimate business or legal purposes. You may ask us to delete your data at any time; we will do so unless we are required to retain it.

Data is encrypted in transit, access is restricted by role-based permissions, files are served through expiring secure links, and sign-in activity is monitored. No system can be guaranteed perfectly secure, but we take the protection of your information seriously.

• Access, correct or delete the personal information we hold about you.
• Withdraw consent for text, WhatsApp or email notifications at any time.
• Request a copy of your work content.
• Ask us to restrict or object to certain processing.

To exercise any of these, email info@hblaselva.com.

Our services are intended for adults. We do not knowingly collect information from anyone under 18.

We may update this policy from time to time. The date at the top of this page shows when it was last revised, and material changes will be communicated in the workspace.

Held by La Selva — info@hblaselva.com · +1 (939) 585-4889